Did Walmart offer $1,000 gift cards via email?

In March 2022, we reviewed the legitimacy of an email that appeared to promise the chance to win $100 or $1,000 walmart gift card, all to answer a survey. The subject line of the email read, “Take our survey and you could win $1,000!” It claimed to be from “Walmart Customer Experience”.

The email

The specific email we looked at looked like this:

The email came from Medallia, a “customer experience” platform.

It read as follows:

Take our survey and you could win $1,000!

From: Walmart Customer Experience

Enter for a chance to win a $1,000 Walmart gift card!

Do you have 2 minutes? Tell us about your recent Walmart.com experience for a chance to win a $1,000 Walmart Gift Card*. Your comments will help us improve our service.

Based on your Walmart.com order placed on March 6, 2022, how likely are you to recommend Walmart.com to a friend or colleague?

Not at all likely | extremely likely

0 1 2 3 4 5 6 7 8 9 10

*Entries drawn from $80,000 in total prizes.
*Win one of five $1,000 Walmart gift cards or one of 750 $100 Walmart gift cards.

* No purchase necessary. Must be 18 years of age or older and a legal resident of the 50 US, DC or PR to participate. To enter without purchase and for official rules, visit www.entry.survey.walmart.com. The Contest Period ends on the date specified in the Official Rules. The survey should be taken within the week of today. Void where prohibited. Contest rules.

The main part that caught our attention was the fact that it mentioned “$80,000 in total prizes”.

The competition

After reviewing the message, we determined that it was not a scam, but a legitimate email and a contest offering a chance to win a $100 Walmart gift card or 1 $000. The email is sent to customers after making a purchase on walmart.com. It is sent by Medallia.com, a “customer experience” platform that works with Walmart and other major brands. The same sweepstakes also appeared to be available to customers who received a receipt from an in-store purchase.

the Official Rules on Walmart’s website said the company was actually giving away five $1,000 gift cards and 750 $100 gift cards. At the time, the contest period was from January 29, 2022 to April 29 of the same year.

However, it was not a unique thing. It was a recurring draw that happens every three months. Readers can even enter without making a purchase at www.entry.survey.walmart.com.

An email from Walmart promised a chance to enter to win a $1,000 gift card in a special sweepstakes for completing a survey.
A Walmart gift card would be useful around Black Friday. (Laurie/Flickr)

Beware of email scams

While this Walmart gift card giveaway is indeed legit, we urge readers to exercise caution when trusting other flashy offers received in email messages.

In the weeks leading up to our review of this Walmart email, we previously reported on a long list of email scams.

For example, we have published articles on email scams for Lowe’s, UPS, Paypal, McDonald’s, CVS Pharmacy, Capital One, Costco, eBay and others.

Needless to say, it was refreshing to find that the $1,000 Walmart gift card email contest actually included a legitimate offer.

Curious to know how the writers of Snopes verify information and craft their stories for public consumption? We’ve put together a few posts that help explain how we do what we do. Happy reading and let us know what else you would like to know.

Michael N. Clark